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The free trial begins immediately after initial installation. AfterShip offers an industry-best 14-day free trial and money-back guarantee. After the trial period, the standard billing cycle will apply. The first invoice will be calculated based on your store's monthly order volume and the aligning charges.

Brands must make genuine efforts to drive additional onsite revenue. A refund will not be issued for simply not using the product. Refund requests must be made within 60 days of billing on your Shopify invoice. Refunds will be calculated and issued on a per-month basis.

AfterShip Personalization guarantees a positive ROI (return on investment) for all customers using our product. A positive ROI is calculated by taking the amount spent on the AfterShip Personalization platform compared to the additional revenue driven by AfterShip Personalization.

Yes! AfterShip is designed for new, growing, and established Shopify and Shopify Plus stores. Top Shopify stores choose AfterShip to generate more sales.

To ensure your offers are always displayed to customers, we automatically upgrade your plan when you exceed a quota. We downgrade you to your original plan the following month, giving you total flexibility. Learn more about how our auto-upgrading pricing works.

This quota applies to sales created through AfterShip Personalization upsell widgets you add to your store.