Request Errors

In the events of API request errors, AfterShip uses conventional HTTP response codes in the 4XX and 5XX range to indicate the reason behind the error.

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AfterShip uses conventional HTTP response codes to indicate the success or failure of an API request. In general, codes in the 2xx range indicate success, codes in the 4xx range indicate an error that resulted from the provided information (e.g. a required parameter was missing, a charge failed, etc.), and codes in the 5xx range indicate an error with AfterShip's servers.

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HTTP Status Code Summary

HTTP Status Code	meta.code	meta.type	Sample Error Message
400	400	BadRequest	The request was invalid or cannot be otherwise served.
400	4001	BadRequest	Invalid JSON data.
400	4003	BadRequest	Tracking already exists.
404	4004	BadRequest	Tracking does not exist.
400	4005	BadRequest	The value of tracking_number is invalid.
400	4007	BadRequest	tracking_number is required.
400	4008	BadRequest	The value of [field_name] is invalid.
400	4009	BadRequest	[field_name] is required.
400	4010	BadRequest	The value of slug is invalid.
400	4011	BadRequest	Missing or invalid value of the required fields for this courier. Besides tracking_number, also required: [field_name]
400	4012	BadRequest	The error message will be one of the following: 1. Unable to import shipment as the carrier is not on your approved list for carrier auto-detection. Add the carrier here: https://admin.aftership.com/settings/couriers 2. Unable to import shipment as we don’t recognize the carrier from this tracking number. 3. Unable to import shipment as the tracking number has an invalid format. 4. Unable to import shipment as this carrier is no longer supported. 5. Unable to import shipment as the tracking number does not belong to a carrier in that group.
400	4013	BadRequest	Retrack is not allowed. You can only retrack an inactive tracking.
400	4015	BadRequest	The value of id is invalid.
400	4016	BadRequest	Retrack is not allowed. You can only retrack each shipment once.
400	4017	BadRequest	The format of tracking_number is invalid.
401	401	Unauthorized	The API key is invalid.
403	403	Forbidden	The request is understood, but it has been refused or access is not allowed.
404	404	NotFound	The URI requested is invalid or the resource requested does not exist.
429	429	TooManyRequests	You have exceeded the API call rate limit. The default limit is 10 requests per second.
500 502 503 504	500 502 503 504	InternalError	Something went wrong on AfterShip's end.

[field_name] is a dynamic value, e.g. destination_postal_code, tracking_account_number, etc

Examples

Invalid API key

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Create Tracking Number Failed

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Internal Server Error

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